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Privacy Policy

Last Updated: 5th April 2026
Your privacy and trust are just as important as your transformation. Every step of your journey is handled with care, respect, and confidentiality.

1. Introduction

Welcome to The Changing Room with Hypnotherapy (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

2. About Us

We provide hypnotherapy and EFT (Emotional Freedom Techniques) services to support clients with a wide range of challenges, including stress, habits, fears, emotional wellbeing, and personal development.

Our approach focuses on working with the subconscious mind through a combination of:

  • Clinical Hypnotherapy

  • Psychotherapy-informed techniques

  • EFT (Emotional Freedom Technique)

  • Goal-setting methodologies

3. Information We Collect

We may collect the following personal data:

a) Information you provide:

Name

Email address

Phone number

Information shared in enquiry forms or messages

Health and wellbeing information (via intake forms, where relevant to your sessions)

b) Automatically collected data:

IP address

Browser type and device information

Website usage data (via cookies)

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and book appointments

  • Deliver hypnotherapy and EFT services

  • Create personalised therapy plans

  • Maintain client records (including intake forms)

  • Improve our website and services

  • Send relevant updates (only if you have opted in)

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – when you provide information voluntarily

  • Contract – to deliver agreed services

  • Legitimate Interests – to operate and improve our business

  • Health Data – processed only with your explicit consent where required

6. Confidentiality & Sensitive Data

As part of our services, you may share sensitive personal information (including emotional or health-related details). We treat all client information with strict confidentiality and only use it for the purpose of supporting your sessions and wellbeing.

7. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Trusted service providers (e.g., email or booking systems)

  • Legal or regulatory authorities if required

8. Data Storage & Security

We take appropriate measures to protect your data, including secure storage of client records.

We retain personal data only for as long as necessary for:

  • Providing services

  • Legal and insurance requirements

9. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site.

You can control or disable cookies through your browser settings.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner's Office

11. Third-Party Links

Our website may include links to platforms such as Instagram or Facebook. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact Details

The Changing Room with Hypnotherapy
Bexley, Kent, DA5

📞 Message or WhatsApp: 07903 582 468
📧 Email: joannegoldberger@crwh.co.uk

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